PSA - NewEnough is now Motorcyclegear.com

[asp125]

That is all. carry on shopping.

http://www.motorcyclegear.com/

[lil_bear]

Thanks for the heads up.
I thought there was another web store with that address though?

[Logan]

Thanks for the heads up.
I thought there was another web store with that address though?

The email I got explained that the domain name became available.

New enough is a weird, but very distinctive name. Motorcycle gear is a very, very generic name. They just traded away years of brand name recognition, for what?

Big, big mistake,imho.

[Missy B]

The email I got explained that the domain name became available.

New enough is a weird, but very distinctive name. Motorcycle gear is a very, very generic name. They just traded away years of brand name recognition, for what?

Big, big mistake,imho.

I dunno.
"New enough" isn't what they are and while they may have a following, they need to continue to grow their business. Finding a name that really says what they are doing might just do that.
And newenough.com points to the new website, so I don't see any issue with losing their regular clients.

motorcyclegear.com might not be as catchy/unique but I think finding a name that says more about who you are is more important than a name that doesn't. New enough says nothing about who they are. Everything is brand new.

[shonuff]

My guess would they wanted the name for search reasons. Someone googles "motorcycle gear" and they'll now be one of the first, if not the first, hit.

[coolie569]

I think it's a good idea. Every time I suggested the site to someone they would always ask if they sold used stuff.

[asp125]

Whichever way they go, I hope their customer service and prices remain the same.

[LoDownSinner]

I think it's a good idea. Every time I suggested the site to someone they would always ask if they sold used stuff.

Which is how they started, selling used leathers...

[OBX-RIDER]

Which is how they started, selling used leathers...

I bought a Vanson jacket from them way back then. Still have it....though it's shrunk a little...

[Lezbert]

Whichever way they go, I hope their customer service and prices remain the same.

Yes, to both of your hopes. I bought a pair of textile pants from them last week, and they arrived last Thursday. I wanted to reposition the knee pads, and I had to remove the Thinsulate liner. When I unsnapped one of the tabs, the male side of the snap came apart. It remained snapped into the female end, but detached itself from the tab.

I went to the website to see about an exchange policy, and I only saw an option for returns. I used the chat feature to speak with a customer service rep to see if my only exchange option was to return it, receive credit, and then reorder. I shot him my order number, and in a couple of minutes he was back with me saying he sent a return label to me, so all I had to do was seal the box and send the merchandise back via a UPS store. When they received the merchandise, they'd send a new pair of pants. Then he said if I wanted to get the replacement pants sooner, I could call and give him my credit card number (which they don't store in the customer database). They wouldn't charge the card, but needed it to ship out a pair of pants today. I called and spoke with the rep I was chatting with and, now I have a pair of pants heading my way.

So, yeah, their customer service was amazing.