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Buckethead
06-09-2011, 06:36 PM
I contacted Scorpion USA because the little snap from the chinstrap on my 3 year old exo700 fell off recently. I sent an email asking if I could purchase a new snap, as I was annoyed at the tag end slapping on my neck.

I emailed customer service on Monday night. I received an email response Tuesday morning asking about the problem. Today (Thursday) I received new snaps in the mail!

Awesome customer service! A++

Tashabear
06-09-2011, 08:54 PM
Huh. I just used a small hair elastic. ;-)